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Data & Analytics Analyst - Office of the Chief Operating Officer (Management Services)

City of Savannah Human Resources
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Salary: $70,806.00 Annually

Location: Savannah, GA

Job Type: Full-Time Permanent

Job Number: 2502803

Department: Office of the Chief Operating Officer

Opening Date: 10/17/2025

Closing Date: 11/6/2025 11:59 PM Eastern

 

Purpose
This position will help the city to implement a data-driven culture across the city of Savannah, serving as the senior data liaison for the Chief Operating Officer and leading the effort to align our data and performance efforts within the Office of Management and Budget. This is a new role within the city, and the selected individual will have the opportunity to shape how the City of Savannah uses data to improve decision-making and track performance. This individual will work with internal and external stakeholders to identify, collect, analyze, and report data for performance management and strategic decision-making. This individual will work directly with the Senior Director of the Office of Management and Budget, the city’s innovation team, and the Chief Operating Officer to understand business needs, compile and QA/QC available data, and work with the leadership to utilize that data to support the goal of a high-performing government.

This position requires a go-getter, a technically minded person who is also driven by high standards, collaboration, and creativity, paired with a sense of realism. This position will help to create a strong performance data management process for the city and must have the ability to work and succeed in a matrixed management environment. This individual will have daily contact with senior government officials and must be a consummate professional and have high integrity.

We offer excellent medical, dental, and vision benefits, wellness programs, educational reimbursement, deferred benefit contribution (457B), 12 paid holidays, and much more.

Submit your application today!


Essential Job Functions

  • Serves as the subject matter expert in gathering, organizing, and using data for the purpose of optimizing performance within a government setting.
  • Creates data models that help city leadership make sound decisions by extracting, analyzing, tracking, storing, and presenting data for specific reports or projects.
  • Advises leadership in critical, sensitive, or confidential matters, and is proactive in anticipating needs and trends.
  • Collaborates with city staff and leaders and gathers data to deliver data solutions that help to solve complex citywide problems.
  • Represents data graphically and can develop dashboards using live and static data sets to make complex information more understandable and accessible, including visual presentations such as charts, maps, dashboards, PowerPoint presentations, and reports to help people interpret and make sense of data.
  • Develops, designs, and manages the creation of analytics projects using structured and unstructured data. 
  • Coordinates the extraction, cleaning, and manipulation of data.   Assists in the building, testing, and deployment of innovative data solutions.
  • Develops and manages business intelligence solutions for the organization to include databases, dashboards, systems, model documents, templates, or other reusable knowledge assets.
  • Works directly with the Chief Operating Officer’s team to implement data-driven performance reviews on a recurring basis. 
  • Collaborates with team members for the purpose of collecting data and executing the organization’s mission.
  • May facilitate training for various data and analytics tools and provide technical assistance/documentation to a broad range of users at all skill levels.
  • Facilitates collaborative communication across relevant departments/teams.
  • Conducts various types of analysis such as descriptive, diagnostic, predictive, and prescriptive analytics, leading to informed decision-making.
  • Conducts or coordinates tests to ensure intelligence is consistent with defined needs.
  • Gathers and maintains data to inform decision-making. 
  • Performs other related duties and responsibilities as required.

Minimum Qualifications

Requires a Bachelor's degree and four years of relevant work experience or an equivalent combination of education and relevant work experience that provides the necessary knowledge, skills, and abilities to successfully perform the responsibilities of the position. Master’s degree is a plus.
 

Additional Information

KNOWLEDGE, SKILLS & ABILITIES:

  • Knowledge of data/spatial data analysis, data structuring, and visualization tools and methods.  
  • Knowledge of Microsoft Office tools.
  • Knowledge of business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.
  • Knowledge and understanding of data governance best practices.  
  • Skill in translating data to tell a story and communicating effectively both verbally and in writing.
  • Skill in prioritizing multiple projects and tasks simultaneously.
  • Skill in working in a matrix management organization a plus. 
  • Skill in establishing measurable metrics to evaluate recommended strategies.
  • Ability to understand complex business needs, create technical/business requirements, to customize solutions to meet customer needs.
  • Ability to effectively train others, complete documentation, and present on projects and solutions as needed.  Ability to quickly recognize and analyze irregular data and solutions.
  • Ability to research, interpret, and apply policies.
  • Ability to query various databases, data sets, and other non-structured data elements.

MINIMUM STANDARDS:

SUPERVISORY CONTROLS: Work is performed in a matrixed management environment. The employee will work under the general direction of the Senior Director, but will spend significant time working across teams and working directly with the Chief Operating Officer and staff. This person will be required to perform a significant amount of work independently and should have extremely high attention to detail.

GUIDELINES: Guidelines include city policy, budget preparation manuals, annual financial reports, ordinances, IT requirements, and federal and state regulations and procedures. These guidelines require judgment, selection, and interpretation in application.  

COMPLEXITY: The work consists of varied analysis duties. Considerable analytical ability is needed to select, evaluate, and interpret data from several sources; interpretation of guidelines, policies, and procedures is required. Strict deadlines and the need for accuracy contribute to the complexity of the work.

SCOPE AND EFFECT: The purpose of this position is to help to implement a data-driven culture across the city of Savannah, serving as the senior data liaison for the Chief Operating Officer and leading the effort to align our data and performance efforts within the Office of Management and Budget. 

PERSONAL CONTACTS: Regular contact with people of importance and influence involving considerable tact, discretion, and persuasion. Contacts are typically with co-workers, other city personnel, and the general public.

PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, provide services, resolve problems, negotiate and settle matters, and justify decisions.

PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or table. This is sedentary work requiring the exertion of up to 10 pounds of force occasionally.

WORK ENVIRONMENT: The work is typically performed in an office; exposure to computer screens. Absence of disagreeable conditions.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None.