Intermodal Terminal Manager
Horizon Freight System, one of the most experienced intermodal trucking companies in the United States, is looking for a highly motivated, career-minded individual to join our growing operation as an Intermodal Terminal Manager in our Charleston, SC dispatch terminal.
This position is full-time, on-site.
Responsibilities of the Position:
- Oversee the day-to-day operations of our Charleston, SC dispatch terminal, ensuring the safe, efficient, and timely movement of containers to and from the Port of Charleston, rail facilities, and customer locations.
- Serve as the primary point of leadership for the terminal by resolving escalated customer and operational issues, making sound business decisions in a fast-paced environment, and maintaining a high standard of professionalism and accountability.
- Lead, coach, and support dispatchers, office personnel, and owner operators to maximize productivity, maintain high service levels, and foster a positive, team-oriented work environment.
- Coordinate container pickups, deliveries, chassis utilization, and appointment scheduling while proactively addressing operational challenges, equipment availability, and customer needs.
- Build and maintain strong working relationships with customers, steamship lines, port authorities, rail providers, and third-party vendors.
- Monitor key performance metrics including on-time service, container dwell time, driver productivity, safety performance, and overall terminal profitability, implementing improvements where needed.
- Ensure compliance with all applicable DOT, FMCSA, port, and company safety regulations while promoting a strong culture of safety and regulatory compliance.
- Develop and grow the terminal by cultivating customer relationships, identifying new business opportunities, and recruiting and retaining high-quality owner operators.
Qualifications & Interpersonal Skills:
- Experience managing employees, truck drivers, and daily terminal operations required
- Port and rail operations experience required
- Business development experience required
- Exceptional communication and customer service skills
- Proven capability to prioritize and multitask in a fast-paced setting
Work Schedule & Benefits:
- Generally, Monday through Friday, 8:00 AM to 5:00 PM (on-site in Charleston, SC), with the expectation of managing business needs outside of regular hours as needed
- Performance-based bonus plan
- Complete benefits package including medical, dental, vision, and life insurances
- 401(k) with company match
- Vacation and holiday pay
- Paid parental leave
Physical Demands of the Position:
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to stand, walk, and sit; talk and hear, both in person and by telephone; and reach with hands and arms to lift and carry items up to 25 pounds.
About Our Company:
Based in Cleveland, Ohio, Bessemer Management Company has 90+ years of experience in the flatbed, intermodal, and over-dimensional trucking industries. The companies we serve (Kaplan Trucking, Eastern Express, Horizon Freight System, TRX, Inc., DD&S Express, and PFQ Companies) are comprised of a network of 3,000+ trucks and 270+ terminals primarily located across the Midwest, South, and Northeast.
We are a company that is diversified, independent, stable, and growth minded. We value innovation, long-term thinking, and a roll-up-your-sleeves/desire to dig in mentality. We invest in people who take ownership, care deeply about quality, and want to contribute to something bigger than themselves.