About the opportunity:
The successful Host assists the Restaurant Manager on duty with the day-to-day activities of the front-of-the-house to ensure consistently high levels of quality, service and guest satisfaction while maintaining a high level of profitability.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Provide exceptional hospitality to guests and coworkers.
- Responsible for creating and maintaining a safe work environment aboard the vessel, focusing constantly on the safety of all guests and coworkers.
- Actively participate in meetings including the Manager pre-cruise briefing
- Oversee the setting of assigned deck(s), including package assembly & placement, and side work & section assignments.
- Assist with the warm and efficient greeting and seating of guests when they arrive.
- Coordinate buffets and table invitations on assigned deck(s)
- Assist Servers with table service.
- Maintain a high level of energy and a positive attitude.
- Remain consistently professional and maintain a positive attitude.
- Comprehensive knowledge of all F& B Menu items, packages & POS systems (Toast)
- Interact with guests using scripted approaches.
- Participate in all entertainment as scripted.
- Participate in post-cruise clean up; ensure the completion of all side work.
- Be prepared to begin work at the scheduled time.
- Maintain uniform and personal grooming in compliance with appearance standards.
- Other duties as assigned.
REQUIREMENTS & QUALIFICATIONS
- High school diploma or equivalent required
- Previous restaurant experience preferred.
- Energetic and enthusiastic personality essential
- Must possess a service orientation – actively looking for ways to help others.
- Will work for extended periods of time without sitting.
- Must be able to walk stairs.
Job Types: Full-time, Part-time